Gexep is a European company specialized in relationship marketing and the creation of omnichannel communications solutions. Our mission is to transform the façon where enterprises communicate with clients into providing comprehensive tools that improve the experience of utilisateur and optimize the process of affairs.
Gexep is a European company specialized in relationship marketing and the creation of omnichannel communications solutions. Our mission is to transform the façon where enterprises communicate with clients into providing comprehensive tools that improve the experience of utilisateur and optimize the process of affairs.
The web formularies are essential for all web sites or online boutiques, where they are available to visitors and clients for the possibility of contacting your business at all times and regardless of the amount you are subject to.
Live chat on your website automatically connects your visitors with the right members of your team, streamlining the conversion process and improving customer service response times.
SMS is a direct and effective channel to maintain contact with your prospects and clients and improve the performance of your business. Send massive SMS campaigns to your database or send unitary SMS, always with templates.
Add video to your website to improve customer experience and results, while allowing your employees to see what customers see. Deliver more personalized experiences and more efficient solutions.
Gexep customer service is here to help you with their support to make the most of your website and online store and increase the conversion of your visitors into customers.
With a customer-centric approach, Gexep offers a full range of communication services, including voice, chat, video and SMS. Our goal is to facilitate fluid and efficient interactions through multiple channels, allowing companies to connect with their customers in a more effective and personalized way.
Gexep Omnichannel Solutions:
Voice: Our advanced voice communication systems allow companies to manage incoming and outgoing calls with high quality and reliability. Gexep's voice solutions include functionalities such as IVR, call recording and intelligent routing to ensure world-class customer service.
Chat*: Gexep live chat provides a platform to interact with website visitors in real time. Our solution enables sales and support teams to quickly respond to inquiries, improving customer satisfaction and increasing conversion rates.
Video*: Gexep video communication solutions offer an effective way to conduct meetings, product demonstrations and live consultations. Integrating video into communication strategies allows for more personal and direct interaction, crucial to strengthening customer relationships.
SMS*: SMS marketing is another powerful tool in Gexep's portfolio. We facilitate the sending of bulk SMS campaigns with high delivery rates, ensuring that messages reach the audience at the right time. This channel is ideal for promotions, notifications and reminders.
At Gexep, we are committed to constant innovation and quality in each of our services. We understand that in today's digital world, effective communication is key to business success. Therefore, our solutions are designed to be flexible, scalable and easy to integrate with other customer relationship management (CRM) systems and marketing platforms.
Why Choose Gexep Solutions