Human agents
Cloud telephony, CRM and agent tools for complex, high-value conversations.
- Inbound and outbound
- Transfers
- CRM and customer context
Conversations. Agents. AI.
Manage calls, automate customer service with AI agents, and connect your teams and customers from a single cloud platform.
✓No installation
✓Set up in minutes
✓AI + human agents
✓No Credit Card
Real-time operationsLive
Calls today184
Resolved by AI67%
Available agents12
Customer service flow
Inbound→AI Agent→Human Agent
Campaign→AI Qualification→CRM
Connect gexep with the tools you already use
Microsoft
Google
Open IA
Anthropic
Magento
Shopify
Wordpress
Pipedrive
HubSpot
Salesforce
Sugarcrm
API / Webhooks
Three ways to serve customers. One seamless customer experience.
Combine human teams, AI assistance and autonomous agents within the same customer service flow.
AI that assists agents
Turn every conversation into useful information and reduce manual work.
- Transcription
- Summary and sentiment
- Next actions
AI agents
Handle, qualify, schedule and escalate calls automatically, 24/7.
- Self-service
- Appointments
- Escalation to a human
Design any call journey.
Build visual IVR flows without turning your operation into an endless technical project.
Combine voice, menus and AIMessages, decisions, logic and agents in a single automation.
Escalate when neededMove from self-service to an agent or external number without disrupting the experience.
Schedule automaticallyCheck availability and create appointments directly from the conversation.
Inbound callFlow start
AI AgentDetects intent
AppointmentChecks calendar
Human AgentContextual escalation
From AI to human without starting over.
gexep can resolve a call autonomously and transfer it to a person when the situation truly requires it.
24/7Immediate service outside business hours and during demand peaks.
Full contextThe agent receives the reason for the call and the information collected before the transfer.
Built for businessSales, support, appointments, qualification and self-service.
EventTimeStatusDestination
Customer connected10:42OKAI
Intent detected10:43SaleAI
Escalation requested10:44In progressAgent
Agent connected10:44OKMaría
Automate outreach. Scale opportunities.
Launch AI-powered self-service campaigns, hybrid campaigns with human escalation, or fully agent-led campaigns.
Automatic retriesControl attempts, campaign windows and statuses.
Smart assignmentReserve agents when the automation requires human intervention.
Full traceabilityStatus, SID, errors and results for each contact.
Contacts1.245
Contacted842
Appointments186
ContactAttemptStatusResult
+34 611 23 45 671/3CompletedAppointment
+34 622 45 98 112/3PendingRetry
+34 633 77 10 221/3AIEscalated
Listen less. Understand more.
Recordings, transcriptions and summaries turn every call into actionable information.
Reason and outcomeIdentify what the customer wanted and how the conversation ended.
Next actionTurn conversations into follow-up actions.
SentimentAdd context to the quality of the interaction.
ReasonQuote request
ResultInterested customer
Next actionCall on Friday
SentimentPositive
Customer: I wanted information about the service...
Agent: Perfect. Let me explain how we can...
Customer: Send me a proposal and we can talk on Friday.
Powerful on the inside. Simple to get started.
The platform is designed to shorten the path from signing up to configuring and starting operations.
01
Create your account
Create your free account and get access to the platform.
02
Get your number
Configure the DDI you will use for inbound and outbound calls.
03
Design the flow
Choose how you want to handle, automate or escalate.
04
Start calling
Receive calls or launch campaigns from gexep.
One platform for different operations.
Customer service
Reduce waiting times and automate repetitive requests.
Sales
Qualify leads and escalate opportunities to sales reps.
Appointments
Check availability and schedule automatically.
Outbound
Launch automated, hybrid or human-led campaigns.
24/7 service
An AI agent can assist customers when your team is unavailable.
A plan for every stage of growth.
Start for free and expand users, CRM, automations, AI, campaigns and capacity as your operation grows.
Prices per month.
- 1 user
- No CRM
- 100 contacts
- 1 automation
- Local calendar
- GPT-4.1-mini
- 1 AI voice
- 500 tokens/month
- gexep voice watermark
- 1 local number available
- 1 AI campaign
Small teams
gexep Starter
For freelancers and small businesses.
29
€/month
€29/month · billed €348/year
Try Starter
- 3 users
- CRM included
- 1.000 contacts
- 100 accounts
- 3 automations
- Google Calendar or Microsoft Outlook
- GPT-4.1-mini
- 1 AI voice
- 10.000 tokens/month
- 1 local number available
- 3 AI campaigns
Most popular
Recommended
gexep Growth
The plan designed to grow with AI and automation.
79
€/month
€79/month · billed €948/year
Try Growth
- 10 users
- CRM included
- 10.000 contacts
- 1.000 accounts
- 10 automations
- Google Calendar and Microsoft Outlook
- GPT-4.1-mini
- GPT-Realtime
- 2 AI voices
- 50.000 tokens/month
- 2 local numbers to choose from or port your existing numbers
- Unlimited AI campaigns
Advanced automation
gexep Pro
For companies automating sales and customer service.
199
€/month
€199/month · billed €2,388/year
Try Pro
- 50 users
- CRM included
- Unlimited contacts
- Unlimited accounts
- Unlimited automations
- Google + Outlook
- GPT-4.1-mini
- GPT-Realtime
- 3 AI voices
- Unlimited AI campaigns
- AI SDR
- API
- BYOC
- 200.000 tokens/month
- 10 local numbers to choose from or port your existing numbers
Extras
Need more tokens?
Add capacity when you need it without changing plans.
Pack Tokens S4,99 €10.000 tokens
Pack Tokens M24,95 €50.000 tokens
Pack Tokens L49,90 €100.000 tokens
Pack Tokens XL99,80 €200.000 tokens
See what gexep can do with a single call.
Create your free account and build your first automation. If you prefer, we can show you the platform in a demo.